Privacy Policy

Creative Research Methods Ltd does not use cookies or any kind of user tracking mechanisms on its website.

Information solicited from users (for example, for bursary applications or event bookings) is never used for advertising or promotion, and is never shared with third parties other than as necessary to fulfil your wish to apply for a bursary or take up a place at an event.

Contact Us

You can contact Creative Research Methods Ltd by email via enquiries@creativeresearchmethods.com

Our postal address is:

The Office
St Mary's Crescent
Uttoxeter
Staffordshire
ST14 7BH
United Kingdom

Terms & Conditions

Our contact email address for comments, complaints, and compliments is provided in our contact details.

Our business is organising and running events such as the International Creative Research Methods Conference, and academic and research writing retreats.

A place at one of our events is secured by booking and payment. Bookings must be made via this website, and payment can be by card or by bank transfer. We cannot accept cheques. You may transfer your place to another person and if you do so, you must notify us of that person’s name and email address at least 7 days before the conference begins.

Booking System: When you place a booking for our conference through this website, we automatically issue an invoice. Payment terms are 30 days from date of invoice. If a 30-day invoice is not paid within 60 days, we will cancel the booking and issue a credit note, and the place at the event will no longer be reserved for you. It is your responsibility to ensure that the invoice for your place is paid within this time frame.

We store all information that you enter on the booking form. Your personal information is stored securely, and is never shared with or made available to any person or entity outside Creative Research Methods Ltd. We use this data only to provide information and services in connection with your conference booking, or to send you information about the conference.

Cancellations: If you place a booking through this website and then wish to cancel your booking, we will give you a full refund of your delegate fee providing that you notify us by email or by post at least 21 days before the event begins.

If you cancel your booking less than 21 days before the event begins, we will try to re-sell your ticket to another delegate - and if we succeed, you will receive a refund of the value at which the ticket was resold, or for the value of your original fee, whichever is the lower value. Please note that because we have a tiered pricing system, we may re-sell your ticket at a lower value than you originally paid for it.

Right of Erasure: You can request to have all your personal data permanently deleted from our systems at any time, as long as you have cancelled any pending conference booking. Please contact us by email if you would like us to remove your personal data from our records.

FAQ

How do you set the prices?

We work to keep prices as low as possible while making the events financially viable.

Are your prices negotiable?

No.

Can you invoice my organisation for payment?

No, we can only take payment by card or bank transfer, in advance. This is because payment for invoices often needs to be chased up, sometimes via outsourced suppliers of invoice management with no named person to contact, and this can be very time consuming. We are a small organisation and we do not have enough person-power to do this unpaid work. Also we cannot afford the risk of invoices going unpaid.

Can I book Helen Kara to speak at or run an event at my organisation?

Yes, subject to her availability; she is usually booked up several months ahead. Please send us an email saying what you want and when, and someone will get back to you, usually within five working days.